The Dallas Chapter of the Institute of Internal Auditors

October Meeting
Thursday the 5th
Brookhaven Country Club, Farmer's Branch

Communicating the Value of your Audit Function

Lunch Meeting 12:00pm - 1:20pm
Registration begins at 11:30pm

Retaining Staff

Richard Tuck, Lander International

In a candidate scarce marketplace such as the internal audit profession is currently experiencing, corporations are putting more emphasis on retaining the quality people they already have on their teams. In this luncheon session Richard Tuck, the CEO and founder of the nation’s largest audit recruiting firm, will share his insights into why auditors leave their jobs and what can be done to keep them.

There are many misconceptions about most people leaving jobs because another company offers more money. Actually the salary issue is usually far down the list of reasons why someone is dissatisfied. What is interesting is that most managers have within their control the ability to retain the vast majority of people they lose. They just don’t know why their staff members are disappointed or what they are seeking in a new opportunity. This session will highlight what successful departments are doing to increase their retention rates for auditors.

Richard Tuck, CES, CPC, CIPC, has been a featured speaker at over 350 conferences and chapter meetings of the IIA and ISACA in the United States and Canada. He has a Bachelor's and Master's degree and was a teacher and college instructor before entering his business career. He is consistently rated one of the most entertaining and informative speakers available on topics related to Career Planning and The Future of Internal Audit.

Richard is CEO and Founder of Lander International, the world's largest internal audit recruiting firm. Over the last 25 years he has helped thousands of auditors meet career goals with domestic and multinational companies around the world. He has had over 100 articles published in magazines, trade journals and newspapers.

Richard holds three certifications related to the human resources field and he was Chairman of the Board of Directors of the California Institute of Employment Counseling, the certification board of the placement industry. He has been President of the San Francisco Chapter of ISACA and was also Region One Vice President. He has served on several international committees helping to formulate educational ideas for the audit profession.

Having personally visited over 600 internal audit groups, Richard enjoys sharing industry best practices and synopsizing how to achieve greater goals. He is the only two time recipient of the Arnold Dito Award for contributions to the audit profession, given by the San Francisco Chapter of ISACA.

Audiences enjoy Richard's vivid examples because he draws on such a wealth of ideas of what works in new approaches to auditing around the world. Being a modern Renaissance man, he fills his presentations with everything from literary references to Dickens, to his love of roller coasters. He has a unique style that makes it easy for audiences to remember his points and put them into action.

Make your Reservation On line!


Pre-Meeting 10:30am - 11:30am

The Art of Writing E-Mails and Reports
Raquel Harrison Hardy, Baylor Health

E-mails and audit reports are the most common ways for auditors to communicate with clients/auditees. Whether it is requests for information or presentation of testing results, the way your e-mail and reports are presented can help or hinder the messages delivered. This presentation will give you some tools and tricks for writing effective emails and audit reports that get your point across the first time.

Raquel Harrison Hardy is an Operations Audit Manager for Baylor Health Care System, one of the country's largest, not-for-profit health care systems. BHCS is comprised of an entire network of hospitals, primary care physician centers and practices, rehabilitation clinics and senior health centers located in the heart of the Dallas/Fort Worth Metroplex. Prior to her current position, she managed operational and financial audits for a for-profit healthcare system.

Raised in New Orleans, Louisiana, Raquel now resides in Grand Prairie, Texas. She received her Bachelor of Science in Accounting from Louisiana State University in December 1992. Raquel is a Certified Public Accountant, Certified Internal Auditor and Certified Fraud Examiner. She is a member of various accounting and auditing professional associations.

Make your Reservation On line!


Post-Meeting 1:30pm - 3:15pm (This is a 2-hour CPE Session)

Influence, Persuasion and Negotiating:
Key Skills for Auditor Success
Richard Tuck, Lander International

An auditor's effectiveness is highly dependent upon his/her ability to influence and persuade others to give their support and provide information and assistance or to take appropriate action. This highly interactive workshop is designed to show auditors at any organizational level how to have more effective interactions with auditees, bosses, subordinates, peers, colleagues and others that they want to influence. It will explore the differences between power, influence and manipulation. In addition, auditors will learn how people process information and help them tune into information gathering and decision making strategies that different people use so that they can become more powerful influencers.

Make your Reservation On line!


This meeting is being held at
Brookhaven Country Club

3333 Golfing Green Drive
Dallas, TX 75234.

Directions to the Brookhaven can be found at the club web site: http://www.brookhavenclub.com/about/directions.htm.


For problems or comments concerning this information,
please contact the webmaster@dallasiia.org

This page was last updated on Thursday, August 07, 2008 at 06:11 AM PST.

© 2005 Dallas Chapter Institute of Internal Auditors
P. O. Box 261747, Plano, TX 75026-1747


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