eNews - August 2010

Next Meeting - Thursday, August 5, 2010
Cityplace Conference Center

Enterprise Risk Management (ERM)

"Bite-Sized" Business Intelligence for ERM
John Gutierrez, Principal, Advisory Services, Grant Thornton LLP
David Hazels, Partner, Advisory Services, Grant Thornton LLP
Eric Krchnak, Senior Manager, Advisory Services, Grant Thornton LLP

Objectives:  Business Intelligence (BI) solutions have matured significantly in the past few years, helping organizations leverage vast amounts of information to more proactively improve operations. This session will provide a forum for participants to discuss and share approaches to:

• BI applications becoming increasingly more relevant as companies begin to cultivate a more Enterprise based approach to Risk Management (ERM)
• The applications of “bite-sized” BI solutions that help companies monitor and manage risk in a timely, more holistic manner (from executive dashboards to more predictive analytics)

John Gutierrez is a principal in the advisory services department in the Dallas office of Grant Thornton.  He has more than 17 years of management consulting and industry experience in accounting/financial/ operational business process redesign, internal controls and complex program management.

John helps senior client executives achieve SOX compliance by leading them through the transformation of their initial projects into ongoing, sustainable compliance processes.  His thought leadership in this area enabled the completion of a comprehensive, web-based solution, ComplianceSet®, which enables companies to proactively save up to 20% to 40% on their annual Total Cost of Compliance (TCC).  In addition, he was the lead inventor for three (3) patents granted for the system, method and computer readable medium for accelerating the Sarbanes-Oxley (SOX) compliance process for management of a company.

John led the development of and is responsible for the firm’s Business Intelligence (BI) solution group, focusing on the entire life cycle of BI.  He also has extensive program management experience leading large/complex business transformation engagements that included implementations of Enterprise Resource Planning (ERP) solutions to premier companies in many different industries.  He has consulted in a broad range of industries including hi-tech, consumer business, manufacturing, health care and telecommunications, from Fortune 50 enterprises to mid-market companies.

David Hazels has more than 15 years of public accounting and internal audit experience.  He leads Grant Thornton’s Dallas Advisory Services practice and oversees all consulting, risk management and IT engagements for the practice.

Prior to joining Grant Thornton, David was a manager with Arthur Andersen’s internal audit and risk consulting group. Prior to his Big Five experience, David was an internal auditor with a Fortune 500 company, including serving as the department’s director.  He also spent two years with a regional public accounting firm.

Eric Krchnak is a senior manager in the advisory services department in the Dallas office of Grant Thornton.  He is a seasoned professional with more than 10 years of information technology and consulting experience in a variety of industries, as well as, multi-country systems integrations.

Eric has led or participated in projects that range from enterprise business intelligence solutions to large-scale systems integration and business process redesign efforts.  He has been responsible for business development, client relationships and project delivery.

Some of Eric’s more significant projects and works include:

• Project manager developing an enterprise business intelligence/data warehouse solution for an international climate control solutions provider
• Program manager creating an enterprise business intelligence reporting solution for a national healthcare outpatient provider
• Project manager developing and enterprise reporting strategy definition and implementation for an oil and gas exploration and supply company
• Project manager for large-scale systems integration and implementation, from planning / scoping and business requirements definition to testing and rollout strategy and execution
• Project manager creating an operational reporting strategy definition and implementation for a national outpatient surgery company

1 Hour Continuing Education

CAST Meeting 10:30am - 11:30am
Registration begins at 10:00am

Managing the Audit Function: How CAEs see their world
Panel Discussion

Objectives:  This session will detail overall objectives and demands placed on an internal audit department.  The learning objectives present the realities of managing an audit function as part of an organization including:

• Resource allocation
• Career planning
• Risk assessment
• Executive support

A panel discussion of CAEs including Sinthey Breyel, Mannatech; Vickie Tesmer, American Heart Association; Randy Early, Idearc; and Chris Desjardins, Essilor of America, will review such topics and conduct a Q&A session.  This discussion will be moderated by James Molzahn, JCPenney.

1 Hour Continuing Education

Pre-Meeting 10:30am - 11:30am
Registration begins at 10:00am

ERM – Key Concepts and Trends
John A. Rogula, Associate Director, Aon Global Risk Consulting - ERM

Objectives: This session will provide a forum for participants to discuss and share approaches to:

• Factors driving improvements in Risk Management approaches
• Key findings from Aon’s 2010 Global ERM Survey
• Example case studies on risk awareness, risk improvement and risk governance

John Rogula is an Enterprise Risk Management expert focused on delivery of high-value ERM framework capabilities for clients across industries. John has worked with several Fortune 500 clients in designing risk governance structures, designing and implementing risk assessment processes, and developing solutions to best manage, monitor and communicate risks across the organization. John has also development models to assist clients with better understanding specific supply chain risks. John is Aon’s ERM Healthcare Industry Lead

Background:

Prior to joining Aon, John was a Principal with Oliver Wyman’s Corporate Risk Consulting Practice (a Marsh McLennan Company), and the Consumer Products Industry Lead.  He directed and trained global client teams in the design and implementation of  ERM processes and infrastructure, and managed measurement modeling and mitigation strategy development to address specific risk concerns.

Prior to joining Oliver Wyman in 2003, John was a Senior Manager with Accenture. He was responsible for managing strategic and IT projects across various industries, and led the development of Program Management Offices for Accenture’s largest clients.

Education:

• Masters of Business Administration (Boston University)
• Masters of Science – Management Information Systems (Boston University)
• Bachelor of Science, Business Administration (Boston University)

Publications and Speaking Engagements

• Panelist for “Emerging Issues in Risk Oversight” seminar, 2010
• Contributor to “Risk Appetite:  Reality v. Aspirations”, Richard Anderson, 2010
• Contributing author of climate change impact assessment, Chicago Climate Action Plan, 2009
• Lead speaker on “ERM Framework Development” session, Conference Board ERM Sessions 2008
• Contributing author of “Economic Impact Assessment”, Journal of Great Lakes Research, 2008

1 Hour Continuing Education

Post-Meeting 1:30pm - 2:30pm

Risk Management -- You Know the Rules; You Have the Tools - What Else?
Ed Maier - Think Straight. Talk Straight. Maier Enterprises LLC

Objectives:  Join Ed, a successful business and executive coach and former senior audit partner from Arthur Andersen in a lively conversation addressing the barriers to risk management. This session will provide a forum for participants to discuss and share approaches to the importance of:

• Change management
• Personnel management
• Company culture
• The need to motivate and mobilize people throughout the organization

As his primary business focus, Ed Maier provides one-to-one executive, leadership and business coaching and problem-solving assistance to all levels of executives and professionals.  He has:

• Provided business, leadership and executive coaching services to numerous C-level executives, senior executives and partners in various businesses and professional service firms.  Services included coaching related to executive development, 360 assessment, career transition, strategy, relationship building, and performance improvement.  Executives served have been in several industries, including professional services, financial services, retail, pharmaceuticals, manufacturing, electronics, food processing and distribution, high technology equipment, advertising and marketing.
• Provided team coaching services to partners in a professional services firm.
• Developed job performance and on-boarding requirements for a senior level executive in a global professional services firm.
• Helped the CEO/Owner of a privately held, family business transition the financial function to new leadership and develop a strategic plan.
• Developed and conducted a DiSC assessment workshop for high-potential executives in a professional services firm and other organizations.
• Developed and conducted communications and teamwork coaching and a client relationship-coaching program for professionals in a technology consulting company.
• Provided coaching services to over three hundred clients in transition to new careers and positions, including consultation on the Myers-Briggs Type Indicator, Strong Interest Inventory and Firo-B assessments.
• Facilitated and led group meetings related to:
  • Strategic planning and vision development for a not-for-profit organization and a professional association.
  • Talent management sessions for the financial solutions division of a global professional staffing company.
  • A strategic thinking process and follow-up sessions for the financial solutions division of a global professional staffing company.
  • A strategic thinking process and follow-up sessions for the board of directors of a global retained search affiliation of companies.
  •  Strategic planning meetings and internal focus group meetings for global professional services firms.
• Serves as a Board member for a biotechnical startup company (Abiant).

Prior to his career as a business, executive and leadership coach, Ed had over thirty years experience with Arthur Andersen, a global professional services firm.  As a partner in that firm for over twenty years, Ed had the following leadership positions:

• Senior Partner—Worldwide Assurance and Business Advisory Practice
• Managing Partner—Central Region Assurance and Business Advisory Practice – full profit and loss operating responsibility for a region and division generating in excess of $350 million in revenues and with over 1,200 employees and 125 partners.
• Managing Partner—Orlando Office
• Audit Partner – Chicago, Dallas, Orlando Offices – served as the lead audit partner on over 100 public companies.

1 Hour Continuing Education

Online Registration Requirements

Last year, the Dallas Chapter made a change to the CPE process.  After attending an IIA meeting, an online evaluation is distributed via email.  When you click the link to the online evaluation, you can immediately prepare and print your CE certificate for that specific meeting.  We had an overwhelming positive response to this process improvement, and want to keep making improvements such as this to streamline our processes.

The Dallas Chapter now requires payment prior to confirming your registration.  Almost 90% of our attendees already pay through PayPal, so this is not a change for them.  If you need to pay by check, your check must be received prior to the meeting (see details below).  Our goal is to reduce the wait time at the check in tables, improve controls, and ease the reconciliation process on the back end.

As a friendly reminder and to provide clarification for our new members:

• Registration cutoff is 5:00 pm CST on the Friday before the meeting (unless otherwise noted).
• Payment must be received by the Friday before the meeting (unless otherwise noted).  Your registration is not confirmed until paid.  We strongly encourage you to pay via PayPal to confirm your registration.  If you are mailing a check, the envelope must be post marked 8 days prior to the meeting (i.e., on Wednesday the week prior to the Thursday meeting) to ensure we receive your payment on time.  If the envelope is not post marked within the required timeframe and is received late, you will be notified by email that a) the meeting is sold out or b) an additional $10 late fee per person will be assessed.  Only registrations paid by PayPal will be accepted on Thursday and Friday prior to the meeting.
• If you miss the deadline to register and space is available, you can attend the meeting as a walk-in.  Before coming to the meeting, please check the website to see if we are accepting walk-ins since our meetings tend to sell out.
• The deadline to cancel your registration is 5:00 pm CST on the Friday before the meeting (unless otherwise noted) to receive a refund.  If you do not cancel by the deadline, you may send a substitute in your place after notifying reservations@dallasiia.org.  The substitute will be required to pay an additional $10 if they are not a member of the Dallas Chapter.
• All walk-ins will need to register at a separate table before the start of the meeting.  The walk-ins will be required to complete an on-site registration form which will include name, company name, address, and email address and can pay with cash or check made payable to the Dallas Chapter of The IIA for the applicable amount.

Registration: Place and confirm your reservation via the web site at http://www.dallasiia.org/Reserve_0810.htm.

The following are the current rates for our monthly meetings:

We will keep you posted as we continue to make improvements.  If you have any suggestions, please feel free to contact any of the officers of the Dallas Chapter.  Thanks for your cooperation!

Meeting Location:

Cityplace Conference Center,
2711 North Haskell Street, Dallas, Texas 75204

Preferred Method:

Place and confirm your reservation via the web site at http://www.dallasiia.org/Reserve_0810.htm.

Reservations & Payment must be received by 5:00 PM on Friday, July 30, 2010.

We Now Accept Credit Cards - Online Only

The IIA Dallas Chapter, in conjunction with PayPal, will now accept payment online for the monthly luncheons.  There is no change in the cost to you for the lunch.  We accept VISA, MasterCard, Discover, American Express, or eCheck.  Note that some corporate-issued cards are not accepted by PayPal.  This service is only available online at the time the reservation is made.  This can be used to pay for individual or group reservations.  Follow the instructions on our web site.    Any questions, contact the Registration Chair at reservations@dallasiia.org.

After you place your reservation online, you will see the link to pay via PayPal if desired.

Chapter News

Dallas Chapter of Global Organization Recognized For Award Winning
Research on Internal Audit Profession
Dallas Chapter Takes Honors

ALTAMONTE SPRINGS, Fla. – The Institute of Internal Auditors Research Foundation (IIARF) has selected the Dallas chapter of The Institute of Internal Auditors as the second place winner of the 2010 Donald E. Ricketts Research Award. The awards were presented at The IIA’s 2010 Leadership Academy, held in Orlando in April.

"It is very rewarding to see our chapters and Institutes conducting research projects that will elevate the profession throughout the globe. It creates a challenged, motivated, and active membership,” said IIA President and CEO Richard Chambers, CIA, CGAP, CCSA. “The Dallas chapter should also be particularly proud of creating such a strong community presence in Dallas.”

The Dallas Chapter received second place honors for their research submission, “Impact of the Economy:  A Local Area Study in the Dallas-Fort Worth Region.” The project was designed to utilize the DFW region’s data to identify any trends or patterns resulting from this economic downturn and its effects on the local audit departments.

Submissions are evaluated on quality of work, interest and practical value, topic originality, and basis for further research. The research must be started and completed during The Institute year, January to December, to be eligible for this award.

The IIARF created the award in 1996 in memory of Dr. Donald E. Ricketts. Ricketts had been a member of The IIA and The Research Foundation Board of Research Advisors since 1977. He had been the chairman of the Chapter Research and Doctoral Dissertation Committee since its inception. His leadership and support of the Chapter Research Program was instrumental in the ongoing success of the program.

IIA Research Foundation

The IIA Research Foundation has issued a 2010 report available for free download to IIA members entitled Behavioral Dimensions of Internal Auditing: A Practical Guide to Professional Relationships in Internal Auditing.  Internal auditing is very much a relationship and communications business.  The authors of this report conducted an online exploratory survey of internal auditors to explore some of the current thinking of many internal auditors on this important topic, and then examined current thinking across the academic disciplines.  Behavioral Dimensions of Internal Auditing: A Practical Guide to Professional Relationships in Internal Auditing highlights many important behavioral dimensions of internal auditors and provides insights on human relationships.

The human dimensions of internal auditing are covered in three parts:

• The Foundations
• Behavioral Skills
• Behavioral Dimensions in Practice

Integrity and credibility are foundational to the concept of human dimensions of internal auditing.  Internal auditors need to have both to carry out their responsibilities and add value to their organizations in terms of reputation, effectiveness, efficiency, and compliance with laws, regulations, and procedures.  To be credible — or believable — they must be knowledgeable, trustworthy, and ethical in conduct.

This project seeks to make an important contribution to the current understanding of interpersonal relations, communications, and other general behavioral “aspects” in the internal audit profession.  It is expected to be of significant interest and relevance to practitioners, academics, and students of internal auditing.

IIA members can download the report free of charge from The IIA Web site at http://www.theiia.org/bookstore/product/behavioral-dimensions-of-internal-auditing-a-practical-guide-to-professional-relationships-in-internal-auditing-1492.cfm.  For non IIA members the price is $40.

Two New GTAGs Released

During the 2010 International Conference, The IIA’s International Advanced Technology released two new global technology audit guides (GTAGs) which are written in straightforward business language to address timely issues related to information technology (IT) management, control, and security.  The GTAG series serves as a ready resource for chief audit executives on different technology-associated risks and recommended practices.  The two new GTAGs are GTAG 14: Auditing User developed Applications and GTAG 15: Information Security Governance.  Two upcoming GTAGs will focus on IT Governance and Data Analysis Technology. 

Both practice guides can be downloaded from the IIA website (http://www.theiia.org/guidance/standards-and-guidance/)

Membership Updates

New Ways to Network

The Dallas IIA launched a Facebook and Linkedin group.  Brought to you by the membership committee, these tools will allow you another avenue to grow your online network, communicate with other Dallas IIA members, and stay on top of current chapter events.  Linkedin is geared to professional networking; Facebook is used for both professional and social networking

• If you already have a profile at either one of these websites, you can join the Dallas IIA group by searching for it.
• If you don’t have a profile but would like to set one up, visit www.linkedin.com and / or www.facebook.com and follow the instructions.
• If you have questions contact membership@dallasiia.org

The Dallas IIA Chapter would like to extend a warm welcome to our new members who joined the Chapter in May and June 2010:

New Survey for 2010-2011 Chapter Year

The purpose of the annual member survey is to obtain feedback from you in order to plan our chapter year.  With over 2,000 members, we hope to get a good response so we can better meet your needs.  We appreciate your time in answering the following questions!

http://www.dallasiia.org/Member_Survey_10.htm.

INTRODUCING THE IIA’S RECRUIT-A-COLLEAGUE MEMBERSHIP PROGRAM
As a member of The IIA, you already know the value you receive, and now we’re giving you an incentive to tell your friends and colleagues about it!

With the new, year-round Recruit-a-Colleague membership program from The IIA, the more friends and colleagues you recruit to become members, the more chances you have to win free training and professional development! For complete program details, visit www.theiia.org/Recruit.

Report Your Speaking and Writing

It's time again for the survey to determine which IIA Dallas Chapter members have submitted articles or spoken since June 1, 2010. Each speaking engagement on internal auditing that a Dallas Chapter member completes will earn the Chapter 1 credit per CPD hour. Each full article, Roundtable article, Fraud Finding, etc. submitted that meets basic editorial guidelines will earn 5 credits. For each full article published 20 credits are earned. Each internal audit related article published in any other trade or professional journal that is authored by a chapter member is 5 credits.

To report your writing and speaking go to http://dallasiia.org/Speaking.htm and complete the provided form by July 30, 2010.

Employment Opportunities

DFW International Airport  (7/21/10)

Located halfway between the cities of Dallas and Fort Worth, Texas, DFW International Airport is the world's third busiest, offering nearly 1,750 flights per day and serving 55.5 million passengers a year. DFW International Airport provides non-stop service to 135 domestic and 37 international destinations worldwide.

SENIOR AUDITOR

SUMMARY:  Senior Auditors perform professional-level audit work to assist the Board of Directors and management.

MINIMUM REQUIREMENTS:  Bachelor's degree in Accounting, Finance, or a related field; three years of professional-level auditing experience (Certified Internal Auditor, Certified Public Accountant, Certified Management Accountant, Certified Fraud Examiner, or Certified Information System Auditor certification may substitute for one year of work experience); and possession of a valid Class C driver's license.

DESIRED SKILLS/QUALIFICATIONS:  Excellent organization, project management, interpersonal, and writing skills.  Construction audit experience, contract audit experience, and/or overhead rate audit experience preferred.

For more information and to apply online, visit our website at www.dfwairport.com. Click on the Careers link.

AmerisourceBergen Corporation  (6/25/10)

AmerisourceBergen Corporation is one of the world's largest pharmaceutical services companies serving the United States, Canada and selected global markets with a focus on the pharmaceutical supply chain. Servicing both pharmaceutical manufacturers and healthcare providers, the Company provides drug distribution and related services designed to reduce costs and improve patient outcomes.

Senior Financial Auditor

Position Summary

Under direction of the Lead Financial Auditor (Dallas) and the Internal Audit Manager (Valley Forge), the Senior Auditor is accountable for the timely completion of risk-based Financial / Operational audits in accordance with the annual audit plan, as well as contributing impactful improvement opportunities to the department and organization as a whole.

Primary Duties and Responsibilities

1. Responsible for interacting with all levels of company associates from Executive Management through general Associate
2. Lead and manage multiple audits con-currently; supervising staff
3. Develop in-depth knowledge of each of ABSG’s 10 unique businesses
4. Assist in audit planning which includes developing audit objectives, work programs, test steps, and knowledge capital for the benefit of the team (i.e. business overviews)
5. Prepare information requests and works with Management to determine the appropriate method of obtaining, analyzing and evaluating the evidentiary data.
6. Independently executing audit work programs; timely completing / documenting audit test steps.
7. Keep Management (both Internal Audit and Auditee) up to date on observations / process improvements.
8. Create written recommendations for the findings and/or improvement of internal, operational, and management control systems and organizational performance.
9. Develop report and subsequent finding issue follow-up
10. Willing to travel; overnight travel up to 30%.
11. Perform other related duties as assigned.

Experience and Education Requirements

Requires broad training in fields such as business administration and accountancy, obtained through completion of a four year Bachelor’s Degree program. Normally requires a minimum of four (4) to six (6) years directly related and progressively responsible experience within either an internal or external Audit Department. Having a CPA, CIA, CISA, or MBA is a plus.

Minimum Skills, Knowledge and Ability Requirements

1. Experience leading financial / operational auditing (process flow reviews and trial balance audits)
2. Working knowledge of audit software packages such as ACL
3. Ability to communicate effectively both orally and in writing
4. Strong interpersonal skills
5. Ability to work independently; self-starter
6. Strong organizational skills; attention to detail
7. Operational experience with Microsoft Office applications

Please apply online at: http://www.amerisourcebergen.com

If you would like your employment opportunities to appear in this space or in the newsletter, eNews, please contact Brent Lapeze at advertising@dallasiia.org.

This page was last updated on Thursday, February 19, 2015 at 03:21 AM PST.

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P. O. Box 261747, Plano, TX 75026-1747