November 2001

Thursday, November 15, 2001
CityPlace Conference Center

Relationships & Personalities

Do something for your career, yourself, and your financial position!

You do not want to miss this meeting. It is the strongest line-up of speakers we have had in many years. Improve your audit skill sets in our pre-meeting by listening to one of the most sought after corporate speakers in America discuss interviewing skills and “The Art Of Profiling.” Improve your personal relations’ skills at our lunch meeting by hearing a communications consultant discuss Parenting Your Parents.

Finally, improve your future by listening to a former IIA Board of Governors discuss Personal Financial Planning for Auditors in our post meeting.

Lunch Meeting 12:00pm
Registration begins at 11:30am

Parenting Your Parents

Presented by Jim Comer, Comer Communications

Don't miss this! Jim Comer of Comer Communications is a dynamic, entertaining and inspiring speaker, as well as an expert on communications and leadership. Jim will chronicle the ups and downs of providing care to his aging parents in a heart-warming, humorous talk laden with practical insights on facing life’s challenges.

As a professional writer and speech coach since 1982, Jim has:

• Specialized in speech writing for top executives of Fortune 500 companies including Glendale Federal Bank, Universal Studios, Avon Products, Rockwell International, Compaq Computer, MCI, and many others.
• Written speeches that have been delivered at the National Press Club in Washington, D.C., the San Francisco Chamber of Commerce, Drexel University Honors Day, California State University, Long Beach commencement exercises.
• Written monologues for celebrities such as Bob Hope, Pat Paulsen, Phyllis Diller, Joan Rivers and Olympic gold winners Peggy Fleming and Debbie Armstrong.
• Created scripts for corporate videos including one narrated by astronaut Alan Shepard.
• Published articles that have appeared on the Op-Ed pages of The New York Times, Washington Post and Los Angeles Times, as well as the Reader's Digest.
• Written award-winning annual reports.

Pre-Meeting 10:30am

The Art of Profiling - Reading People Right The First Time
Dan Korem

Profiling is an interviewing technique that can make you a more effective auditor. You and your audit team will benefit from Dan Korem’s exhaustive research on interviewing and reading people right the first time.

Dan has discussed Profiling as a keynote speaker or distinguished lecturer for the Society of Human Resource Management in 1997 and the IIA's 57th International Conference here in Dallas in 1998, as well as scores of corporate groups and professional associations in the US & Europe.

Dan will also be giving a seminar for us on November 28th. See the Seminars section of this newsletter for details.

Post Meeting 1:30pm

Personal Financial Planning
Jerry Pierce of Edward Jones

Learn the fundamentals of sound personal financial planning from Jerry Pierce. Jerry Pierce was the Director of Internal Auditing at Texas Instruments prior to taking on the challenge of becoming a personal financial planner at Edward Jones. He has also served as an IIA Board Of Governor member. So… Jerry knows auditors and financial planning.

Stay for the post meeting and learn how to ensure you get on the right track financially. Hear an expert’s view on investments, what you may wish to consider in today’s bear market, and sound financial planning advice to lead you through your career to retirement and beyond.

This meeting is being held at CityPlace Conference Center.

Note:  The DART rail station at CityPlace is now open! Check for information and schedules at DART's website: http://www.dart.org/default.asp

Preferred Method:

The best method to place and confirm your reservation is via the web site at http://www.dallasiia.org/Reserve.htm.

Secondary Method:

An optional method is to use the telephone, fax, or e-mail. However, a $2 phone/fax/e-mail fee will be assessed to each reservation.

Reservations must be received by noon on Friday November 9, 2001 or a $5 late fee will be charged.

We reserve the right to bill for "no-shows."

Please mark your calendar for future meeting dates for the 2001-2002 chapter year:

• Thursday, December 13, 2001
• Thursday, January 17, 2002
• Thursday, February 21, 2002
• Thursday, March 21, 2002
• Thursday, April 18, 2002
• Thursday, May 16, 2002

Our Next Seminar

The Art Of Profiling –
Reading People Right the First Time

Presented by Dan Korem, Investigative Journalist,
President of Korem & Associates
and author of "The Art Of Profiling"

DATE: November 28, 2001
LOCATION:  JCPenney Park Central Facility, Near Coit Rd. & LBJ
TIME: 8:30am - 4:30pm
CPE: 8 Hours
COST: $200 For IIA Members, $395 Non-Members, $295 For Educators

Online Reservations

Profiling is an interviewing technique that can make you a more effective auditor. You and your audit team will benefit from Dan Korem’s exhaustive research on interviewing and reading people right the first time.

Dan Korem is a critically acclaimed author, documentary producer, and independent investigative journalist whose programs have been seen by over 150 million people worldwide. One of the most sought-after speakers for corporate, law enforcement, and education groups in the US and Europe, he is the president of two Dallas-based communications companies. His most recent books are Suburban Gangs—The Affluent Rebels (1995), The Art Of Profiling—Reading People Right the First Time (1997), and Streetwise Parents, Foolproof Kids, which came out this summer.

The Korem Profiling System is the first comprehensive system for profiling people within a few minutes of interaction, enabling one to predict how a person prefers to communicate, perform on the job, and make decisions. It is widely used by Fortune 500, education, and law enforcement professionals for human resource, team management, sales, and confrontational applications. Developed in the early 1990s, Dan's techniques were derived from well-accepted gauges for measuring behavior and proven concepts for reading behavior from the field of psychology. Over 25,000 professionals in the US and Europe have received behavioral profile training using the system.

Dan has discussed Profiling as a keynote speaker or distinguished lecturer for the Society of Human Resource Management in 1997 and the IIA's 57th International Conference here in Dallas in 1998, as well as scores of corporate groups and professional associations in the US & Europe.

You will be entertained while you learn, as Dan has been known to throw in a magic trick or two to keep things lively. You will not be disappointed!

You can register On-line at http://dallasiia.org/Profiling.htm

CYBER CRIME SEMINAR

Hosted by the Greater Dallas Crime Commission

November 6, 2001
Adams Mark Hotel

If you are interested in attending, download and print the RSVP form in MS Word.

Chapter News

Research Foundation

The Research Foundation has initiated the Master Key Program this year. The purpose of this Program is to increase the distribution of research results to target audiences. For a subscription price of $1,000, organizations will be able to receive all publications of the Research Foundation as they become available. The Master Key Program ensures that your company stays in the loop on all Foundation findings and that you are among the first to receive the new publications. For more information, contact the Research Administrator Nicki Creatore (407-830-7600 ext. 279) or by email at ncreatore@theiia.org.

Congratulations to New CIA’s

New CIA’s who passed the May 2001 Exam and met the eligibility requirements received their CIA certificates at the September luncheon. In total, 15 Dallas Chapter IIA members attained the Certified Internal Auditor designation. Congratulations to the following chapter members:
Jossienette Acosta Curtis Alexander Jennifer Cole William Dillard Robyn Garamella John Glover Brian Ibert David Lane	Tom McQueen La Nita Ray Erich Reutzel Karen VanWinkle Diana Vaughn Jeffry Wingate Nina Yean

Membership Matters Campaign

Membership Matters!
"Why?" you ask.

Because strengthening our chapter programs, bolstering our leadership, and, more importantly, growing our organization all require that we pay close attention to membership.

So what are we going to do about it?

The IIA has developed a membership campaign called Membership Matters and there are two easy ways to participate:

1. You can personally recruit new members, or
2. You can let The IIA do the recruiting for you by sending them information on potential members.

To sweeten the pot, The IIA has added some great incentives that you can win:

• An all-inclusive International Conference 2002 package,
• An Omni Hotels and airfare package,
• A Palm Pilot,
• IIA products and services, and
• Bonus bucks that may be redeemed for educational products and programs, and membership renewal.

As an added bonus, by participating in the campaign you could help our chapter win an IIA on-site chapter seminar presented by an expert instructor!

For complete details refer to The IIA web site at www.theiia.org or pick up one of the brochures at the November meeting.

Please join us in welcoming our newest members to the Dallas Chapter:

IIAOnlineCPE

The IIA Seminar Development Group is proud to announce a great new program - IIAOnlineCPE.org. IIAOnlineCPE is the perfect solution for internal auditing professionals on a limited training budget or not able to readily travel to seminar sites. Our chapter is partnering with The Institute of Internal Auditors to offer our members annual subscriptions to IIAOnlineCPE Web-based training for only $95.

In addition, for every ten (10) members who subscribe to IIAOnlineCPE, our chapter will receive one free annual subscription to be given out as future chapter prizes and awards.

Here is some information about IIAOnlineCPE:

• Your choice of over 150 educational courses currently used by more than 50% of Fortune 500 companies.
• Unlimited access to all courses.
• Courses use streaming video technology with excellent visual aids and graphics.
• At least 4 new lectures (courses) are added monthly.
• Timely information on financial news and trends.
• A personal CPE record that tracks the hours you've earned.
• The ability to print your own CPE certificates. One-year subscription with unlimited usage. That’s less than $1.60 per CPE credit hour, an incredible value!!
• IIAOnlineCPE offers two free demonstration courses, so you can try before you buy.

To subscribe, call or e-mail Ray Brindley, Seminar Development, The Institute of Internal Auditors at 407-830-7600, extension 295 (rbrindley@theiia.org)

Report Your Speaking and Writing

It's time again for the survey to determine which IIA Dallas Chapter members have submitted articles or spoken during October, or earlier if not previously reported. Each speaking engagement on internal auditing that a Dallas Chapter member completes will earn the Chapter 1 credit per CPD hour. Each full article, Roundtable article, Fraud Finding, etc. submitted that meets basic editorial guidelines will earn 5 credits. For each full article published 20 credits are earned. Each internal audit related article published in any other trade or professional journal that is authored by a chapter member is 5 credits.

To report your writing and speaking go to http://dallasiia.org/Speaking.htm and complete the provided form by November 16, 2001. Contact Dace Ward (dace.ward@eds.com, 972-605-6128) if you have any questions.

Want To Be Published?
By Magdalena Kovats

Have you ever dreamed of being published but did not know where to get started? We all know different tools of the trade that would benefit others. Why not share your knowledge while inspiring others to share theirs. The following information obtained from the Institute of Internal Auditors might just be the jump-start that you have been waiting for. So good luck and who knows you could be the next Clancy.

EDITORIAL FORMAT

THE EDITORIAL CONTENT OF INTERNAL AUDITOR is divided into two segments: articles and departments. Potential authors with good ideas and information to share need to decide whether their subjects should be explored in depth-and are thus more appropriate to an article format-or whether the submission would work better in one of Internal Auditor's departments. Authors include practitioners who are usually internal auditors but not always; they include senior management; academics, many of who are involved in relevant research; consultants; and others. Slightly more than 20 percent of Internal Auditor's readers are from regions other than North America; so submitted manuscripts should reflect the magazine's global focus.

FEATURE ARTICLES

ONE BASIC CRITERION FOR ANY GOOD manuscript is whether or not the author has something of value to say: Does the manuscript provide information others might need or value? The best catalyst for a good article is likely to come from one's own internal audit experiences. Individuals who have found a way to audit a new high-risk area or to simplify report writing, for example, have information others want and will avidly read. Successful writers put themselves in the position of the readers and think about what the readers want to know about the topic, not only what they as writers want to say about it.

Because writing an article requires a considerable investment of time and energy, potential writers may want to review back issues of Internal Auditor to get an idea of the types of material generally published, as well as the general editorial tone and article construction. Authors are also invited to write or call an Internal Auditor editor to discuss a particular topic. Editors are always searching for good material and good authors, and such inquiries are usually of value to both the writer and the staff.

SUBMITTING A FEATURE

FEATURE MANUSCRIPTS USUALLY RUN ABOUT 2,500 words, plus exhibits, but can be more or less depending on content. Articles should be submitted in hardcopy as well as on disk, preferably in a Microsoft Word or WordPerfect format. All submissions should be sent to Editor, Internal Auditor, 249 Maitland Ave., Altamonte Springs, FL 32701-4201. The name, address, and telephone number of the author are necessary, even when the manuscript is submitted through an IIA chapter.

REVIEW PROCESS

THE REVIEW PROCESS FOR MANUSCRIPTS SUBMITTED to Internal Auditor generally takes about 8 to 10 weeks. As soon as the manuscript is received, an acknowledgment is sent to the author. Three members of the editorial policy review board, selected for their knowledge of the topic, receive a "blind" copy of the manuscript. They evaluate the manuscript based on:

• Interest to auditors.
• Quality of writing.
• Global perspective.
• Technical soundness.
• Timeliness. Originality.

Once the reviewers have made their recommendations, the editor evaluates their comments, makes the final decision on whether to publish, and notifies the author. If an article has been rejected, the author is usually given a consensus comment from the reviewers' critiques. Sometimes the author is asked to rewrite the article and submit it again.

For several reasons, one being that Internal Auditor is a bimonthly publication; there may be a substantial time lapse between date of acceptance and date of publication. Accepted articles are filed according to their date of acceptance, but they may not always be published in precise chronological order because of special editorial considerations, an issue focusing on a special theme, for example. Once the article has been scheduled for publication, the author is notified that the editing process has begun. The editor may suggest changes that are minor or fairly extensive, based on several considerations. The author is sent a copy of the edited manuscript so that any inaccuracies can be corrected before publication. Dialogue between the editor and the author is part of the final editorial process.

HOT TOPICS

ALTHOUGH MANY OF THE FOLLOWING TOPICS are fairly broad, we look for manuscripts with a clearly defined internal audit focus. Our Communications Advisory Committee, staff, and other readers have helped compile this list of topics that are of particular interest to audit professionals, and that they'd like to read about in Internal Auditor:

• E-commerce
• Conducting organizational risk assessment
• Developing contingency plans for potential computer disasters
• Real-time auditing via use of real-time computerized audit programs
• Protection of soft assets: knowledge, innovation, and people
• Using the Internet on audits
• Improving audit committee performance
• Mergers & acquisitions-IA's role
• Global Auditing-New challenges for IA's
• Auditing soft controls
• CSA-what is the current role?
• Automated workpapers

THE INTERNAL AUDITOR EDITORIAL CALENDAR is distributed to those interested in the special focus of each issue. Of course, articles on other topics are also published in each issue.

December 2001 - Consulting As the role of internal auditors within the organization continues to change; consulting becomes paramount to their survival.
February 2002 - Computer Fraud
April 2002 - Audit Committees: How have they changed?
June 2002 - Semi-annual Job Market Survey
August 2002 - Technology and IIA's Annual Software Survey
October 2002 - Risk and Control
December 2002 - Niche Auditing

Career Opportunities

Position: Senior Operational Auditor

Requisition: 002785

Location: Arlington, TX

About Us:

Winner of the 2001 Rochester Institute of Technology/USA Today Quality Cup for excellence in customer service, San Francisco-based Providian Financial is a leading provider of lending and deposit products to customers throughout the U.S., and offers credit cards and deposit products in the UK and in Argentina. Providian Financial has been named one of America's Most Admired Companies in a survey by Fortune magazine, one of the nation's top financial institutions by U.S. Banker magazine, and one of the most technologically innovative companies in the U.S. by InformationWeek magazine. The Company has more than $36 billion in assets under management and almost 18 million customer accounts.

Due to our growth we are looking for a personable team member to join our Finance Department.

Job Specifications:

Supervise operational and financial statement audits, Coach and develop staff, plan audit engagements, including identifying and assessing risks, developing and executing appropriate tests of controls, presenting results and recommendations for improvements to management, and drafting audit reports.

Requirements:

Minimum 5 years audit experience, 2 years supervising projects. CPA or CIA preferred. Financial services experience a plus. Excellent analytical, verbal and written skills and a dynamic personality with the ability to work effectively as part of a team or independently as an individual contributor, demonstrating a continuous commitment to improvement.

To apply:

Send your resume with the job code 002785

Email: erinn_dickson@providian.com

Visit our website at: www.providiancareers.com

Looking for a career change or companies seeking employees? Let the Dallas IIA Employment Committee help you. Individuals seeking positions can send an updated resume to:

Greg Dubis
JCPenney Company
P.O. Box 10001
Dallas, TX 75301-4321
Phone: (972) 431-5946
Fax: (972) 431-5995
E-mail: gdubis@jcpenney.com

Resumes will be kept on file and forwarded to Companies and Recruiters seeking to fill positions. This service is offered to members at no charge.

Also, any Company desiring to advertise a job opening in the Monthly eNews and on the web site may do so for a small fee. Contact Tracie Martin (traciem@baylordallas.edu) at 214-820-6970 for more information.