February 2016 Meeting

Date: February 5, 2016

Location: University of Texas at Dallas – Naveen Jindal School of Management

Address: 800 West Campbell Road, Richardson, TX 75080

Time: 8:00am to 12:00pm

Registration cost before Jan 29: $35 – Members and $45 – Non Members (Note: Refunds will not be issued after 5 pm on the Friday prior to the meeting)

Registration cost after Jan 29 / Walk-ins: $45 – Members and $55 – Non Members



Title: “Root Cause Analysis”

Course Overview

Have you even communicated a recommendation only to discover the implemented recommendation didn’t resolve the problem? Do you feel like you identify symptoms of problems? Does your organization use the Band-Aid approach to correcting communicated audit findings? If you answered yes to any of these questions, this course is for you.

Root cause analysis is a process to identify and resolve the root cause behind problems to prevent recurring failures. As part of the audit process, root cause analysis is an essential element of communicating findings and determining the corrective actions.

While management should perform root cause analysis, they often don’t have the time and will simply implement a recommendation provided by the auditors. This means that auditors must complete a root cause analysis. However, identifying the root cause is hard and often overlooked by auditors. Moreover, the root cause may be politically sensitive when communicated by auditors.

Attendees will explore different techniques for root cause analysis.

Who should attend

  • Internal audit staff performing audits, communicating results, and making recommendations

Learning Objectives

At the end of this program, attendees will be able to:

  • Differentiate between stating a cause and determining the root cause
  • Solve problems effectively using root cause analysis methods
  • Apply 3 different Root Cause Analysis methods to cause analysis


Raven Catlin, CIA, CFSA, CPA, CRMA

RavRaven Catlinen Catlin is an internationally recognized Internal Audit expert. Raven started Raven Global Training, providing in-house and virtual presentations and training for Risk Managers and Internal Auditors, to share her love of a 18-year of auditing career. Participants in Raven’s sessions grow and nurture their successful future.

Raven is VCU graduate. She served in audit positions including Interim CAE as a Consultant at Experis and Senior Manager at Protiviti.  She held audit positions with Freddie Mac, Bank of America, and Philip Morris. Raven is active in the IIA and contributing author to CIA Learning System.

Full bio: http://ravenglobaltraining.com/about_us.

CPEs Offered: 4

Event CPE Details:
  • Number of CPE hours: 4
  • Prerequisites Required: None
  • Advanced Preparation: None
  • Delivery Method: Group-Live
  • You must sign in at the conference to receive CPE credit.
  • An online CPE certificate will be available to print after you have completed the online evaluation survey.


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